What’s the weirdest experience you’ve had travelling long-distance on a public bus?  

Who doesn’t love a long road trip?

The endless open road, favorite jams and binge-ing on junk with a loved one.

If one is lucky, a spontaneous fight with the significant other over some useless trivia from weeks ago – that results to a few miles of tarmac in total silence – as each goes over the minute merits and de-merits of dating a complete Neanderthal …….

It’s never that serious, right?

Endless miles staring at gaping cornfields and bare-chested farm workers often lead to a wise, epiphany moment – and you always make up!

But, have you had a chance to travel long distance on public transport?

On the long distance, overnight buses, it’s easy to be a complete idiot. Something takes over the minds and personalities of otherwise rational citizens to transition them to undesirable versions of themselves.

Is it the caging feel? It can be overwhelming for natural free birds.

Most overnight buses are severely sealed and air-conditioned. Free birds seek refuge in some sort of protest. Is it the scented air of the bus cabins – tainted with a variety of individual smells – garlic, alcohol, strong perfumes and, of course, body sweats?

Whatever it is, people act weird and irritable.

Once in a while, though, these night travel buses have been the source of very inspiring stories.

Lifelong friendships and even marriages have started with a mere, random seating arrangement. Getting stuck with someone for long periods sometimes leads to honest one-to-one conversations – meeting new friends, and networking.

On a personal front, an eye-opening encounter happened in November 2019.

The pandemic hadn’t yet gained traction in East Africa, and business was still bustling – gearing up for the Christmas festivities.

On this day, I was booked on a 10 PM bus from Nairobi to Mombasa. It wasn’t the high-end, air-conditioned class. Just a regular commuter mini bus. The firm is cheap, but has a reputation for reliability. For this reason, it’s the favorite for the market traders, fondly referred to as Mama Mboga’s.

On this day, I chanced upon a trader – supplied bananas, oranges and whatever other fruits are in season – from inland to the coastal city. She was talkative, and opened up quite fast. In less than an hour, she’d talked of her supportive chama, her family, her clan and, thankfully, her business.

It’s the business part that inspired me.

After half a year saving with her chama – which had a central account at Co-op Bank – she’d taken a chama loan. She’d partnered with a colleague and started buying seasonal fruits in bulk, to sell at the coastal areas.

They’d been in a promising business streak for a few weeks. Never underestimate the reach of ambitious women. In just two months, they’d repaid their chama loans.

The challenges they faced?

Top of the list was the uncertainty with the cargo lorries. They’d load at Ngara Market, then follow up on the night buses to rendezvous with the lorry at the main coastal market at dawn – Kongowea.

Sometimes, delays on the road happened. The lorry crew would hike fees. The fruit cargo would naturally go bad. Transport was their main headache.

I dozed off at some point, after the Mtito Andei stop-over.

I wish I’d picked her contacts. I’d be glad call her about an exciting opportunity that could solve her transport challenges, as a long time Co-op Bank client, dubbed Biashara Iendelee’.

Co-op Bank has a vehicle financing deal with Isuzu and Simba Colt that gives clients up to 95% funding on selected vehicle brands to boost Micro, Small and Medium Enterprises (MSMEs).

These are versatile lorry and pick-up trucks ideal for business, from Isuzu Kenya and Simba Colt.

If they wish, clients can also apply for a Ksh.500,000 working capital facility to ride out the crippling Covid-19 season. Other exciting perks is the 60 day grace period, a negotiated motor vehicle insurance cover and the longest, flexible re-payment periods in the market – 5 years.

I hope Mama Mboga gets wind of this deal.

Visit the nearest Co-op Bank branch, or click here, to learn more of this business deal.

Must Read: https://www.ghafla.co.ke/sponsored/did-you-know-that-a-piggy-bank-for-your-kids-has-an-immense-impact-in-their-adult-years/

How the modern kid’s indifference to the one-shilling coin shows the gradual shift to a cashless money future

Over the years, a lot has changed for the human being. It’s gradual, and subtle but makes for a credible thesis study in the growth and development of the species. Hello, evolution is real – and it’s happening right under our noses.

In the times gone by, man has achieved the upright posture. The process of evolution in that regard has achieved its purpose. The front that’s still developing is the intellectual part, and huge leaps have been achieved.

Take the average kid, perhaps 3 or 4 years old.

The average modern 4-yr-old has mental faculties developed much more than his contemporary from two decades back. He speaks more – better learning abilities. He achieves physical milestones faster and grasps contexts better.

The concept of money, for instance.

The coin would be a huge treat for a kid a decade back, but it’s no longer acceptable. Nowadays, the one-shilling coin is best used as a plaything. They’ve learnt that as an entity it’s almost valueless. While the one-shilling-coin may be useful as a teaching aid in the concepts of finance and money saving culture, kids have grown quite indifferent to it.

As a teaching aid, yes.

An average modern teen in upper elementary school has an advanced vocabulary quota. On the coin issue, for instance, if such a poser came up in an essay – easily name out the sides of a coin.

What are the names of the three sides of a coin?

According to Wikipedia:

“Traditionally, the side of a coin carrying a bust of a monarch or other authority, or a national emblem, is called the obverse, or colloquially, heads. The other side is called the reverse, or colloquially, tails.”

Also Read: https://www.ghafla.co.ke/sponsored/this-is-why-a-poultry-based-startup-idea-has-irresistible-merits-and-worth-your-time/

To be fair, though, obverse and its opposite, reverse, refers to much more than the two flat faces of a coin. It also refers to some other two-sided objects like paper money, flags, seals, medals, drawings, old master prints and other works of art, and printed fabrics.

This generational change has largely been influenced by a digital switch which has seen most societal basics slowly shunning the traditional ways. The commerce and industry facets have changed and improved for the better.

Cashless money is now acceptable and subtly encouraged in the onset of the financially-crippling global pandemic, Covid-19. The tangible aspect of trading in cash has been found to be a medium of transmission.

In the dynamic banking industry, players have revolutionized their systems for a more inclusive digital mode of doing business.

Closer home, Co-op Bank has led the banking sector with a revamped, state-of-the-art digital banking platform that not only guarantees data security in business transactions, but also convenient and user friendly.

The New Co-op Internet Banking allows clients to access their Coop Bank accounts from the comfort of their houses for most everyday banking needs. Cash transfers between account in the same bank, or to other banks has never been easier.

Besides, the New Co-op Internet Banking also allows fast payments for utilities like power, water and cable TV bills.

All Co-op Bank clients easily self-register on their mobile devices. Click here for easy steps to self-register.

Alternatively, get to visit the nearest Coop Bank branch for ready assistance to join the digital banking platform.

Stay safe. Go digital.

Related Read: All you need to know about Co-op Bank’s APIs and its positive impact in customer service delivery

 

 

 

This is why a poultry-based startup idea has irresistible merits and worth your time!

There has been an intense global campaign to influence food sustenance, especially in developing countries. Leading scholars and economists across the globe have extensively released publications in that regard, and the view is unanimous: The next crop of millionaires in Africa will come from the agribusiness sector.

After the Covid-19 pandemic hit, corporate and private businesses have taken financial hits resulting in massive pay cuts for employees – or, the less pleasant and life-changing job layoffs and contract terminations.

Agribusiness beckons.

Sheriff Poultry Farm in Bamburi, Mombasa is a classic study on how a well-thought out investment in this sector can turn around plummeting fortunes. What’s more? Improving the livelihood of several lads by generating wage-paying jobs.

The founder of the robust poultry farm is an energetic, jovial lad – perhaps, early 30s’ – and has clocked a decade in a regional cement manufacturing company. He’s Abubakar Mwinyi, but known in the sprawling Bamburi Mwisho hood simply as Sheriff.

Also Check: https://www.ghafla.co.ke/sponsored/all-you-need-to-know-about-co-op-banks-apis-and-its-positive-impact-in-customer-service-delivery/

In January, just a month after the first case of the pandemic had broken, a third of the employees had received a letter from HR that declined to renew their contracts.

Thankfully, the company had awarded a severance package.

Sheriff didn’t grow up in a farming household, and didn’t have much experience. He had to learn from scratch. Sheriff sourced for online manuals and joined digital farming platforms. After lots of research, he settled on poultry, for several reasons.

The capital required doesn’t break the bank. It’s not labor intensive, and is flexible – start small – lower the risks. He didn’t need much land, his courtyard would be apt.

After a tiered chicken structure by a local fundi, Sheriff visited a hatchery in Kilifi County, and bought 50 chicks – one month’s old. His research sparked his interest in the Ken-Bro variety. This breed is versatile, either for eggs or as table meat.

It has notable resistance to disease compared to purebred layers, and attains weight for meat in just 3 months. If one opts for eggs, they require 6 months.

Sheriff was eyeing the meat business – cafés, restaurants and eateries. He also enjoyed home grown advantage – well known. He had ready market.

Related: https://www.ghafla.co.ke/sponsored/finally-there-is-an-exciting-offer-getting-kenyan-men-thrilled-over-household-shopping/

One month in, the entrepreneur realized how costly the venture is. The birds were fully house-bred, meaning the feeds cost twice as much as a similar project would cost in free range option. They were eating into his savings – poultry feeds are costly.

At 3 months, Sheriff sold the entire flock to a local café owner, at a good market price. He realized profit – but, at this stage – he valued the experience more. The first flock was his first dive into the deep end of the pool.

Using the earnings, he leased some space from his next door neighbor and fenced it. Now, he could rear his next flock partly in a deep litter system, and free range. After the usual fumigation and sanitation of the premises, he had doubled his purchase – he brought in 100 birds.

Since, Sheriff Poultry Farm has grown in leaps and bounds. It has diversified to host turkeys, water ducks and guinea fowls. The farm formulates own feeds.

Abubakar credits his success to a good relationship with Co-op Bank. After his first sale, Co-op Bank had assisted him register an M-Pesa Till number at no cost for his business – and linked it to his bank account.

Now, through New Co-op Bank Internet Banking, Abubakar easily monitors his account through his mobile phone. It’s now easier to pay for feeds or raw materials directly from his account, pay salaries. He gets to pay his utility bills – water and electricity bills conveniently using his phone.

It’s easy to self-register on New Co-op Bank Internet Banking, just click here, and enjoy the world of banking at your fingertips.

Finally, there is an exciting offer getting Kenyan men thrilled over household shopping!

Therapy doesn’t have an handbook.

To handle stress and depressing situations, many people find their peace in different things. A lot of people want to travel to new places, meet new places. A road trip is very therapeutic – there’s magic in the open road. If lucky, an open-top roadster is a blessing.

A famous global poet admitted to spending lone times at a remote waterfall. The  sheet of water falling endlessly down the cliff to end in white foam and mist on the rocks below soothes the soul.

For other souls, hiking over difficult, remote trails works magic. A fair amount of bird watching along the route adds to the allure. Perhaps, it’s the smell of the woods, or the addictive testosterone as body limits are pushed to the extreme.

In some of these cases, being in an area without cellular network coverage is the secret. In the normal daily hustle and bustle, the gadgets never stop ringing. So many people to talk to, so many deals to close, so many deadlines to meet – its sheer heaven to get away from the madness once in a while.

It’s a chance to recharge the soul’s batteries.

On the domestic front, shopping comes as an easy option – it’s very therapeutic. The ladies love to shop. Most Kenyan ladies will go nuts with a good shopping spree. Needless to say, lots of emotional baggage is left behind in malls and arcade aisles. Its nature, perhaps.

Universally, however, men have never been taken in by shopping. It’s a necessary evil, an insufferable feat. A lot of men will gladly pass the monthly shopping chore to their spouses for a quiet drink and easy banter at the neighborhood barbershop.

This month, though, there’s a deal that has got Kenyan men visibly excited about household shopping. Granted, there are numerous comical scenes of a willing dad, trying to pick a brand of detergent from a couple of brands, but, still…..

This deal that’s changing the perception is The Angukia Discount Promotion in collaboration with Naivas Supermarket.

Shopping online from Naivas Supermarket has its perks.

When a Co-op Bank client shops online on Naivas and pays with the Co-op Visa Card, the client enjoys a refund on the delivery fee for all purchases worth above Ksh.1, 000.00. This Delivery Fee Refund is automatically deposited in the client’s Naivas E-wallet within 24 hours to be used in the next purchase.

The Angukia Discount Promo runs from 24th July – 18th September, 2020.

This online shopping deal has changed the hassle that has menfolk avoiding household shopping like the plague.

What’s more?

Co-op Bank clients can easily track their money from the comfort of their homes, through the New Co-op Internet Banking platform. A client can pay shopping and utility bills like KPLC, Water Bills, etc. It’s also easy, fast and secure to transfer cash between accounts within the banks, or other banks.

It’s easy to self-register on New Co-op Internet Banking, click here. Or, visit the nearest Co-op Bank branch for assistance from the banking staff.

All you need to know about Co-op Bank’s APIs and its positive impact in customer service delivery

Co-op Bank has invigorated its API platform. This is a vital cue in promoting partnerships and innovation and building disruptive business models and platforms to deliver seamless customer experience.

Co-op APIs are here to boost small business owners, fin-tech’s or techie’s to grow their businesses and improve overall customer experience.

But, then, are we really conversant with API’s?

What is an API?

A simple definition says it’s an application program interface (API).

It is a code that allows two software programs to communicate with each other.

An API defines the correct way for a developer to request services from an operating system (OS) or other application and expose data within different contexts and across multiple channels.

An Open API is also known as a public API are published on the internet and allows the owner of a network-accessible service to give universal access to customers.

Exposing data with an API can improve the customer experience because it provides greater functionality and scope of services within a single application or other digital property.

Co-op Bank offers simple APIs – aptly tagged ‘restful’ – that allows clients to quickly integrate and manage payments on web or mobile application. This is inspired by a belief in the creation of technologies that support innovation and in the creation of systems that have a positive impact on the lives of the people in the society.

The bank has in place a continuous innovation plan to open up the banking space using the latest and thoroughly tested technologies.

Co-op Bank APIs fall into two categories – transactional and account information services.

The Transactional APIs which involve:

Send money from a Co-op Bank account to an M-Pesa wallet.

Pesalink send to account – Enables clients to use Pesalink to send money from a Co-op Bank account to another bank account in a different bank.

Internal Funds Transfer – Enables clients to transfer funds from a Co-op Bank account to another Co-op Bank account.

Instant Notification Service – Sends real-time notifications to a customer’s accounting system of any activities in the respective customer’s account, like debits or credits.

The Account Information Services APIs have these functions:

Account Status Inquiry – This allows a client access the account balance around the clock.

The balances may be in various forms:

Cleared Balance

Booked Balance

Blocked Balance

Available Balance

Arrears Amount

Un-Cleared Balance

Overdraft limit

Co-op Bank open APIs eases up tedious programming tasks to enable clients focus on their core tasks and responsibilities.

To learn more about Coop Bank API’s, click here or visit the nearest branch.

The easy steps to self-register and enjoy banking services on the New Co-op Internet Banking Service

The New Co-op Internet Banking Service enables individual customers, business owners, corporate companies and institutions to carry out various transactions and monitor their bank accounts through the internet.

These are some of the services one can easily access from the comfort of your home, via a mobile phone or computer:

Transfer cash to another Co-op account in real time.

Start, stop or amend standing orders in real time.

Transfer cash to a foreign bank account in foreign currency.

Transfer cash to another local bank account in 1 working day.

View, download or print account statements for all your Co-op Bank Accounts.

Make bulk payments, for example, salaries, dividends, loan disbursements, bonuses and supplier payments.

Order cheque books and stop cheque’s.

Pay utility bills, for example, KPLC, DStv, and Nairobi Water.

It’s not rocket science joining up with the New Co-op Internet Banking Service.

For existing Co-op Bank clients, all they need is a completed application form, and a completed token collection form.

With non-Co-op Bank customers, to include businesses, corporate companies and institutions, they’d need:

Completed application form

Completed token collection form

Certificate of Incorporation

Memorandum & Articles of Association

National ID/Passport copies of the company’s directors

Once the application has been approved, a user ID and password are automatically generated by the Co-op Net system and sent to your email address. In case one opts to keep generating a second password using a token, one collects it once the application has been approved.

This is available at a small fee.

 

The New Coop Internet Banking is very convenient, secure and fast.

To self-register on your mobile or home computer, click here, to start.

Co-operative Bank spurs tech innovators by launching the “Akili Kali Innovation Challenge”

Co-operative Bank today launched the Co-op Akili Kali Innovation challenge that is focused on engaging and partnering with technology innovators to address the gaps and challenges faced by Cooperative Societies.

The challenge, which is supported by the International Finance Corporation (IFC), is a call for passionate innovators to collaborate with Co-operative Bank in building the next generation of financial solutions beneficial to the Co-operative movement and its membership of over 20 million Kenyans.

Applications may be submitted through the Co-operative Bank website by 7th August 2020. The shortlisted candidates will be taken through a 5-week co-development and co-design program supported by a dedicated team from Co-operative Bank and nominated Cooperatives, after which a virtual demo event will be held to select one or more winners.

The winners stand to be awarded a cash reward of up to Kes 5M and an opportunity to integrate and launch their innovation with Co-operative bank.

Co-operative Bank is looking for technology innovators that can rapidly develop solutions to build value for Co-operatives and enable them to service members’ demands more efficiently while ensuring that the essence of the Co-operative movement, which is engrained in enabling both national and social development for individuals through a shared economy, is sustained.

The new innovations will also give co-operatives a competitive edge and strengthen their resilience in the rapidly changing financial landscape in Kenya, particularly in light of the myriad challenges occasioned by COVID-19.

The Co-operative Movement in Kenya is the largest in Africa and among the top 10 globally, with over 22,000 registered Co-operatives and over Kes 600B in savings. Co-operatives play a major role in all the key sectors of the economy including Education, Agriculture, Housing and Transport.

It employs more than 500,000 people besides providing opportunities for self-employment to many more.

Co-operative Bank has a long history with the Co-operative movement, having been started by coffee farmers back in 1968 and now owned 64.56% by Cooperatives through a special purpose vehicle known as Co-op Holdings Limited.

Speaking during the rollout of the Co-op Akili Kali Innovation Challenge, the Bank’s Director of Co-operatives Banking, Mr. Vincent Marangu, noted that the growth trends of co-operatives in Kenya indicate a great opportunity for co-operatives to offer valuable services to existing and potential new members whose demand for more and better services has grown with the digital revolution.

How an unemployed teacher in Kakamega turns fortunes around with an agribusiness project in poultry and organic veggies

A few weeks ago, the Education ministry delivered a bombshell in the school reopening tentative dates. January 2021! As expected, this bit was received with a lot of open-ended questions by the people directly involved – teachers, parents and students.

A lot of professionals have lost livelihoods in job losses, or hefty pay cuts. In Kenya, teachers in private institutions are in that quota. One has to be innovative to realize an alternative source of income to sustain life and families.

In a sleepy village in Kakamega, hails an enterprising teacher who’s taken up agri-business with gusto.

A visit to Apex Farm in the outskirts of Kakamega Town is inspiring. Apex Farm is just a few months old, and owned by an energetic teacher previously running a private school in Westlands, Nairobi County.

When the pandemic took center stage last December leading to closure of schools across the nation, Wafula Elvis was devastated. He’d been teaching at the school for half a decade, and had a family of three. The school’s proprietor only managed a month’s salary after closing down.

Wafula had shifted his family upcountry. He’d thought wisely – the lockdown happened shortly after. His ancestral farm was unused and bare, and he had to think of projects to start – to create cash flow, sustain his family and have a positive impact on his community.

He’d zeroed in on two pursuits.

  1. Poultry – layers.
  2. Organic vegetables.

As with all fledgling projects, capital was the first hiccup in the plans.

For years, Wafula has been a Co-op Bank client, and his salary had been paid through his account here. He’d visited the local Co-op Branch and applied for a loan. After the necessary appraisals, his loan had been approved.

Further, the bank had facilitated an M-Pesa till number for his farm business on his behalf at no charge, which allows direct payments to his Co-op Bank account.

Looking back, Wafula pensively confides moving to the village and starting the agribusiness project was a life-changing decision.

*******

The writer’s take:

I reach the Apex Farm metallic gate, and there’s no one in sight. I had called the owner beforehand. The gate swings open, and am on the lookout for dogs. None. The courtyard is filled with various duck varieties – Rouen, Muscovy – some turkeys and geese. It’s a beautiful sight, there’s a paddling pool!

Presently, I see a robust, lean-looking man waving from behind the walled section behind the house. I don’t need an introduction – it’s the owner, Mr. Elvis Wafula.

He’s tending to his chicken. Several hundred layers in metallic cages, pecking furiously. It’s feeding time. I down my tools and dig in to work.

 “I don’t understand layers. I feed a hundred layers with the same feeds and same ration for six months, around 20 birds are still not laying?”

Wafula is puzzled. Me, too.

*******

The Apex Farm makes a tidy profit with a daily egg supply to shops and groceries across town. The chicken droppings are used in the organic garden. All native vegetables are grown. Wafula’s wife sells these at her grocery stand in town, and hotel owners warming up to healthier food from organic produce.

The Apex Farm proprietor, Wafula, is comfortably servicing the Co-op Bank loan . To prove it, he tracks loan progress on his phone through the New Co-op Internet Banking.

Besides, the New Co-op Internet Banking enables him track all payments from his clients in real time. Life is also easier, thanks to other features like instant bill payments and airtime purchase directly from Co-op Bank account.

Click here to gain similar insights for your business.

“Do you miss the classroom, Mwalimu?” I prod.

“Well, mmm…” Wafula shrugs.

Millennials, hands up if you spent a chilly night outdoors to make sure a cow doesn’t snack on her own placenta!

Oh, the things the boy child in my rural generation had to go through!

It’s a wonder no fatalities or permanent disfigurements were recorded. The rough and tumble on a daily basis was crazy. First, bullying was a thing, and village cred depended on whether you snitched or not. In any case, any snitching to your folks would spawn more problems.

“What were you doing with those boys to get beaten?”

“And, why didn’t you fight back?”

Scraps on the knees would rarely be reported. Tiny bruises would mature into full-blown, septic wounds – and, only then would a lad be taken to the local dispensary for a tetanus jab. That trip would have nothing close to snacking on cookies and fizzy drinks.

The walk would make a huge part of a disciplinary hearing.

One of the lads in the village almost broke his neck in a dare, but luckily escaped with a fractured femur. In those days, the valleys had gigantic, majestic hardwood trees – Camphor, Meru Oak, Meru Teak. These trees would be tall, sometimes close to 100 meters. At the peaks, hawks and eagles would make their nests.

Well, one evening after a river swimming contest, a guy from a rival village comes up with a wild idea.

Who’s brave enough to climb up the towering tree and capture a fledgling from the net?

Wait, an eagle’s chick is called a fledgling. Thought you should know.

This was the kind of stunts that instantly made you a legend in the village. Even damsels would take note. My village crew wouldn’t watch the challenge slip by, and instantly a volunteer stepped forth. I was too little at the time to think about it – not that I would have, anyway.

The guy starts to climb, while we sit and cheer. He’s bare chested, and some sections are a challenge. It takes a while, and halfway into it, the crowd falls silent. We all know this is a bad idea, but no one wants to say that.

Our climber didn’t even get to the last quarter of the tree, before a pair of eagles re-surfaced. Immediately, the birds of prey staged a double-pronged attack. It was subtle at first – blinding claps to the head with their wings.

The climber is hanging off a branch with one hand and trying to ward off the birds with the other. If the birds hadn’t scaled up their attacks with their hooked beaks and talons, perhaps the climber would have got off the tree safely.

A swoop by one of the eagles on his bare back left several gashes. Rivulets of blood started running down the back of his thighs. The tree gets slippery. Another swoop, and our climber is tumbling down.

The damage would have been catastrophic, even fatal, if his fall hadn’t been broken by branches on the way down. It didn’t take long, but the eagles were still fast enough to claw him all the way down!

He plunged headlong into thick shrubbery growing along the river bed. We all took to our heels – straight home! I later heard that the climber’s younger brother had raced to fetch their father. They’d almost taken an hour to retrieve the lad from the shrubbery. He was lucky to escape with just a broken leg.

Recently, with the lockdown due to the pandemic, I spent a chilly night with a vet. The vet says his career path was decided by a near-death episode as a kid. A bull had broken loose and almost trampled him to death – they were having their cow serviced. Since, he’s helped phase out traditional bulls in favor of artificial insemination – at reasonable costs.

On this night, our family cow had just delivered – we were waiting to receive the placenta. Cows have an uncanny trick of eating their placentas!

As is with the Covid-19 regulations, the vet insists on cashless means of payment. He easily self-registered online on the New Co-op Internet Banking.

The New Co-op Internet Banking allows a client to handle and track payments to his account, real time. This also allows direct purchase of airtime from a Co-op Bank account, and even pay utility bills like power, water or cable TV packages. To self-register online, click here.

If you survived such adventures, you are a legend!

Co-op Bank opens APIs in a bid to promote partnerships and innovation among corporates, Sacco’s and SMEs

Co-op Bank has opened its APIs to help promote partnerships and innovation & build disruptive business models and platforms that deliver a seamless customer experience.

An application program interface (API) is code that allows two software programs to communicate with each other. An API defines the correct way for a developer to request services from an operating system (OS) or other application and expose data within different contexts and across multiple channels. An Open API also known as a public API are published on the internet and allows the owner of a network- accessible service to give a universal access to customers.

APIs are simple and easy to use, and accessible from web or mobile application. They provide an easier and faster way of partnering with Fintechs. Besides being a safe and secure mode of transacting, APIs enable real time update of payment status to deliver a seamless customer experience.

The Bank believes in co-creation and innovation that enables people, businesses and the society to grow. It believes that innovative products and services that benefit their customers and the public in general are key to success.

With the Co-op APIs dubbed Co-opConnect, the Bank aims to publish as many banking services as possible enabling their Corporate and Sacco customers to add value to their mobile apps & web services.

There’s two categories – the account information services APIs and the transactional APIs.

The Transactional API’s feature the regular banking functions:

Internal Funds Transfer – transfer funds from a Co-op Bank account to another Co-op Bank account.

Pesalink send to account – this enables customers to use Pesalink while sending money from a Co-op Bank account to another bank account in a different bank.

Instant Notification Service – real time notifications to a customer’s accounting system of any activities in the respective customer’s account i.e debits and credits.

Send money from a Co-op Bank account to an M-Pesa wallet.

Account Information Service APIs

This category shows the account balance as at a given time. The balances have many variations:

Cleared, Booked, Blocked, Available, Un-cleared Balance and Arrears Amounts. Clients also use this feature to access their overdraft limits information.

Other features on the Account Information Service APIs include:

Account Transaction Inquiry – Shows the status of a specific transaction. For example was a cash deposit successful.

 Account Mini Statement – Shows the latest 10 transactions in your account.

Exchange Rate Enquiry – Show the days foreign exchange for all major world currencies e.g. USD, GBP, EUR, CAD etc. that are offered by Co-op Bank.

Account Validation – Confirms that a provided account (mostly from a third party) is a valid account number within the bank’s system.

Status Enquiry – shows status of a specific request for example if you send a Pesalink transaction on Open Banking the status enquiry API will provide an update whether the transaction has reached Co-op Bank and is been processed.

Before launching an innovation, Co-op Bank ensures that it weighs the business needs and the prevailing market situation versus the opportunity. This ensures that it meets the customer need and keeps up with the changing market trends.

Co-op API’s can be accessed by clicking on this link.

Jamii Bora Bank accepts Co-op Bank’s offer for 90% Stake

The acquisition of 90% of Jamii Bora Bank Limited by The Co-operative Bank of Kenya was successfully approved. The highlights:

  1. Co-op Bank has been pleased to note that the shareholders of Jamii Bora Bank, have pursuant to an Extra Ordinary General Meeting held on 1st July 2020 unanimously approved Co-op Bank’s offer to acquire 90% of the bank. This will be through the subscription of 224,153,154 new class of Ordinary Shares that would enable Co-op Bank inject Kshs.1 Billion and appoint a Board to run the business.
  2. The Co-operative Bank Group is one of the largest banks in the region with an asset base of over Kshs.470 billion, predominantly owned by the over 15 million member Kenya Co-operative movement. The following are the related companies;

Subsidiaries

  • The Co-operative Bank of Kenya Limited.
  • Co-optrust Investment Services Limited – 100%.
  • Co-op Consultancy & Insurance Agency Limited – 100%
  • Kingdom Securities Limited – 60%.
  • Co-operative Bank of South Sudan Limited – 51%.

Associates

  • CIC Insurance Group – 24.7%.
  • Co-op Bank Fleet Africa Leasing Limited – 25%.
  1. Jamii Bora Bank is a fully-fledged Commercial Bank, licensed and regulated by the Central Bank of Kenya, with over 444,000 customers in 17 branches and employs over 190 staff. The Bank has a strategic niche in MSME banking, offering working capital and trade finance solutions. Jamii Bora Bank has also the following businesses;
  • Jamii Bora Leasing Limited.
  • Jamii Bora Insurance Agency Limited.
  1. The next steps will now be the regulatory approvals notably from Central Bank of Kenya, Capital Markets Authority and the Competition Authority of Kenya.
  2. The strategic entry of Co-op Bank coming in as a 90% strategic owner is an “Inclusive Growth Model” that particularly safeguards the existing shareholders of Jamii Bora; in that they will now share in the expected future Transformation gains/profitability growth.

This acquisition will strengthen both institutions leveraging on the Co-operative Bank’s well-established Universal Banking model as well as our successful business Transformation Agenda/Turnaround riding on the bedrock of the 15 million member co-operative movement and a Kshs.470 Billion balance sheet.

Co-op Bank had a profit of Kshs.20.7 Billion as at 31st December 2019 and on 23rd April 2020 paid out over Kshs.5.9 Billion in dividends to our shareholders.

Laikipia County and Co-op Bank in a joint venture to fund over 7000 entrepreneurs through the Laikipia Enterprise Fund

The Laikipia County Government and the Co-operative Bank of Kenya (Co-op Bank) have today launched the Laikipia Enterprise Fund with an initial kitty of Ksh 300 million, to offer affordable financing and business support to co-operatives and entrepreneurs in Laikipia County.

To kick-off the Fund, the bank and the county government have entered into an Interest-Sharing and Guarantee Arrangement.  This is aimed at supporting two key segments;

First, to empower co-operatives in Laikipia County through affordable financing and Consultancy Services, to enable them have sufficient liquidity for lending to members, and strengthen their management structures, and

Second, to support over 7,000 entrepreneurs in Laikipia County recover from the challenges of the Covid-19 Pandemic by way of affordable financing and training.

Borrowers will pay single-digit interest rates, which makes this arrangement perhaps the most affordable lending program in Kenya today. The low interest rate has been made possible by the interest-sharing arrangement, whereby the Laikipia County Government will be offering an interest subsidy of 5 per cent, thereby reducing the bank lending rate from 12.1 per cent to 7.1 per cent per annum for all borrowers.

Co-op Bank group Managing Director, Gideon Muriuki.
Co-op Bank group Managing Director, Gideon Muriuki.

In addition, borrowers will enjoy a reduced appraisal fee at 1.5 per cent of the approved loan amount.

Co-op Bank will match three times the amount that the County Government will place in the Enterprise Fund, to ensure as many borrowers benefit from the opportunity. In addition to financing, the bank will make available the full basket of services that include digital banking tools, workshops for business training, and capacity-building consultancy services for co-operatives.

Repayment period for the loans will be upto 12 months for SMEs and upto 18 months for co-operatives.

The county government shall undertake initial vetting of loan applicants as provided for in the Laikipia County Enterprise Fund Regulations 2020. Co-op Bank will further appraise for qualification.

The Laikipia Enterprise Fund commences operations immediately.

The secret to successfully invest in a Matatu and still keep your sanity intact

There’s never a dull moment on Kenyan roads, for our Matatu crews. It’s a world of pulsating adrenalin, theatrics and daredevil stunts. It’s a constant rush against time, deadlines and the endless hide-and-seek with lawmakers donning the white, peaked caps.

In every teen’s struggle with identity, a large percentage has given serious thought to join a Matatu crew as a lifetime career choice. I mean, it seems so cool. The conductors are usually awash with currency, and decked in the latest fashion trends. This industry, unlike uptight office careers, allows a lot of freedom. Dress code. For who?

Hair styles?

You fancy hair dyed bright red? Dreadlocks? Punk hairstyles with clean-shaven sides? In this industry, this is game!

The city is vibrant with color from awesome graffiti on pimped-up Matatu rides. Its pure art. It’s a culture that celebrates diversity of tastes and doesn’t give credence to tribal origins. Striking graffiti themes ignore color, creed or origins.

Sports. Music. Hollywood. Hip hop. Ghetto. These graffiti themes unify people in the city as one.

An occasional brush with the law adds a bad-boy image to the trade. The perpetual rush to beat deadlines, or make some quick cash may inspire an illegal turn, or a prohibited pick and drop. These episodes are usually well-managed and the two strange bedfellows have learnt to share the limelight.

A graffiti-done Matatu in Nairobi (file image)
A graffiti-done Matatu in Nairobi (file image)

A lot of people depend on this trade, indirectly. There’s youth who earn bread by merely calling out passengers at bus termini. Large hordes of hawkers sell their wares in the Matatu as they wait for their clients.

Regretfully, some of these Matatu make stunts on the road that sometimes result in loss of life, or damage to property. There has been calls and movements to sensitize proper driving practices. Increased awareness has had positive impact as passengers now readily call out recklessness.

The uncelebrated souls in this trade are the invisible owners and investors. Think of the insane levels of stress one has to endure on a daily basis, with a bunch of unapologetic clowns running your investment worth millions of shillings?

Unless a proper business strategy is in place, early trips to the doctor for stress-related complications are inevitable.

At Parklands, there is an open-air auto garage – cluttered on one section with written off engine blocks, bonnets and dusty car seats. This yard belongs to a cheeky, jovial Arab gentleman who invites freelance mechanics to work freely, as long as they source for spares from his shop. It’s always busy, and noisy.

His name is Nawaz Khan, or simply as The Mechanic. Nawaz likes to narrate of his journey in the Matatu trade, of which his family has invested tens of millions. In the early days, before the famous Michuki Laws that trimmed the insanity in the streets, Nawaz always had high blood pressure.

One driver has been arrested.

One Matatu has been rear-rammed on Mombasa Road – designated route is Thika Road.

One Matatu has been nabbed transporting illegal substances.

The calls would come through all day long, always something needing attention with his vehicles. He wouldn’t get off the streets, though. Nawaz had literally grown up in a Matatu – watching his father drive.

Luckily, the Michuki Laws had the Matatu owners form Sacco’s. Each investor gave up the daily running of his vehicles to the Sacco, and settle with weekly bank remittances. This greatly worked in Nawaz’s favor: work fulltime in his auto-spare business.

 

On a weekly basis, Nawaz uses his phone to check his Co-op Bank account. With the New Co-op Internet Banking, Nawaz easily requests for bank statements for free.

It’s inevitable that a lot of riff raff hang out at his yard for the odd jobs, and he recently lost his wallet. The New Co-op Internet Banking had allowed him to easily block the Co-op Bank cards in the lost wallet. Since then, he has embraced cashless transactions.

The New Co-op Internet Banking allows a lot of other activities: Buying airtime and internet bundles directly from the account, make utility payments like cable TV, water and power bills, and lots more.

Harambee Sacco launches instant card-issue to members

One of the leading Savings & Credit Co-operatives in Kenya, Harambee Sacco has today launched instant card-issuance to members. This means that members of Harambee Sacco can, from today apply for and instantly receive a Visa Debit card and immediately start using the card to transact in the usual way at any Visa-branded outlet including ATMs, Co-op Bank Agents or to shop at Visa-branded outlets and online stores.

This instant card-issue system is enabled by the Co-operative Bank. It gives the Sacco the capability to print Visa Debit Cards right at the branch, at that very moment a customer applies for a card.

This is a first for Sacco’s, and a huge change from the current practice where members have to wait for up to two weeks to receive their Visa debit cards.

Kevin Mungere of Harambee Sacco demonstrates how instant printing of Sacco debit cards is done.
Kevin Mungere of Harambee Sacco demonstrates how instant printing of Sacco debit cards is done.

Harambee Sacco is one of the largest Sacco’s in Africa with over 70 thousand members, an asset base of Ksh 30 B and runs 6 branches spread across the country.

Speaking at the launch held at head office of the Sacco – Harambee Sacco House, the Chairman of Harambee Sacco Mr. Macloud Malonza lauded the partnership between Harambee Sacco and Co-operative Bank that enabled the new solution, which will significantly boost convenience for Sacco members saying;

“The launch of this instant card issuance is timely, indeed overdue, as it will greatly enhance convenience for our members who from today no longer have to wait for weeks before they receive their cards. Furthermore, this instant issuing of cards is consistent with Government guidelines intended to minimise the use of cash in favour of cashless transactions in an effort to reduce the risk of spreading COVID-19. As a Sacco, we invite our members who do not as yet have debit cards to visit our branches and apply.”

(L-R) The Chairman Harambee Sacco Macloud Malonza, the Director Cooperatives Banking at Co-op Bank Vincent Marangu and Principal Secretary, State Department for Cooperatives Ali Noor Ismail having a touch and feel at the very first debit card printed and issued instantly at the Sacco.
(L-R) The Chairman Harambee Sacco Macloud Malonza, the Director Cooperatives Banking at Co-op Bank Vincent Marangu and Principal Secretary, State Department for Cooperatives Ali Noor Ismail having a touch and feel at the very first debit card printed and issued instantly at the Sacco.

Speaking at the same function, the Director of Co-operatives Banking at Co-op Bank, Vincent Marangu said, “This launch is the latest among various digital banking solutions provided by the bank to enhance the efficiency of Co-operative Societies for the benefit of their members and prosperity of the Co-operative Movement at large.  This instant card issuing solution will be rolled out to all Sacco’s that are providing Visa Debit cards to members through the Bank.”

With the roll-out of instant card issuance, Co-op Bank will extend this service to millions of Kenyans through the regulated Sacco’s in Kenya.

To dads making selfless sacrifices for their families – Happy Father’s Day!

My third floor balcony overlooks a fish market. It’s nothing fancy, just a smattering of polythene paper stalls. The smell of fish sometimes is overwhelming, and the view is an eye-sore. But it’s the people in the market that are close to my heart. I like watching the vendors call out to their customers – each lady has a characteristic call – sometimes a whistle, a screech.

The most intense moments happen when the fishermen bring in their catch. This trade calls for a level of roughness, some bit of violence. A lot of the fishermen are usually tipsy, and will likely head back to the drinking dens after the sale.

Over time, I’ve noticed the rough, tipsy fishermen never sell all their catch. There’s always a bunch of fish sewn over their gills set aside from the sale. This is meant for their families. However carefree these men may appear to be, they always have their families in mind.

Their wives and kids come first.

This is what being a father means. From my balcony, I can see the pride and purpose in their steps as they first head home to deliver the daily bread, then stroll out for a stiff drink with their peers.

Back in the days, festive seasons would bring me a heavy cloud of sorrow. Christmas, Easter, occasional birthdays…name them all. I’d dread them. Because we always had to slaughter some animal. In the village, we’d be close to the animals we kept – and it’d take days before I got over it.

This ceremony was a masculine affair, and I still think of the chilly mornings. It was always early, before the children woke up. As the eldest son, sleeping in was a luxury. My father would rap on my door (my brothers and I lived in a separate house) – and whisper hoarsely:

“Ken! Ken! Go get the goat!”

I didn’t like it, but I’d jump out of bed. In those days, you’d be teased for days for a sign of weakness. In those days, it was deemed manly to show no fright at the sight of blood.

I’d grab the chosen goat and disappear into the semi-dark banana grove behind the main house. For a few minutes, I’d kneel with the goat’s head in my arms. I’d try to explain to the goat why it had to go down this way. I always felt like Judas Iscariot, with his 30 pieces of silver.

Shortly, father would appear with a knife and a small bucket. He’d wrestle the goat to the ground, and tie up his feet. He’d ask me to kneel on her back – to hold her down. Then, time would slow down…..

The overpowering smell of blood would hit me first. Then, the smell of sweat, and dung on father’s khaki overalls would join in. Nausea almost always overran me, and I would retch and vomit.

Father would look at me softly, and sometimes pat me on the head.

“Don’t worry, Ken. They die so that we may live”.

It’s been several decades, and these sacred memories never leave me. Memories of these solemn words, told over a bleeding goat.

Father is now retired, and no longer wrestles goats on festive days.

He now runs a butchery, albeit from home. He’d used a section of his pension, and I had acquired a Coop Bank loan – we jointly own this venture. His role is to source for live animals from the community – he’s gifted with amazing people skills. I take over from the slaughterhouse – distribution to various retail outlets and institutions, like hospitals and hotels.

It’s easy business, thanks to the New Co-op Internet Banking that allows me to manage my Co-op Bank account from one place. It allows real-time monitoring of payments to the butchery account through the Co-op Bank M-Pesa pay bill number 400200, and direct cash transfers via M-Coop Cash App.

I can also access banking features like statements, buying airtime and internet data direct from my account. The New Co-op Internet Banking allows convenient fund transfers to M-Pesa or any local bank account.

Towards dusk, I send the old man a message on his phone: Happy Father’s Day.

Fatherhood is a tricky responsibility and there’s no handbook, yet. A big part of who we are is a reflection of the fatherhood we grew up with…

An interesting account of the tense moments at the Nairobi County lockdown barrier on Thika Road

Have you travelled to Nairobi City from other counties, lately?

Well, the lockdown road blocks are a thing – to stem the rapidly spreading Covid-19 pandemic. The tension, the uncertainty as one waits for clearance to leave or enter the city is almost tangible.

The Thika Road block, for instance.

This road block has been mounted off Thika Town, at the Del Monte Factory point. It’s meant to stem the flow of humanity to and from Eastern and Central region. Its perhaps one of the busiest, round the clock.

This is where I am, on a cool Wednesday afternoon seeking to re-enter the city after a few weeks working from the rural home.

A mile or so to the actual block, we join the queue of cars. There are a smattering of armed police officers on foot patrol, holding brief conversations here and there. Presently, a smiling officer asks passengers in our van to alight and walk towards the front of the queue.

The policy is that only the driver stays in a vehicle, to the road block. It’s a work staff van, and everyone has permits. But, still, everyone is silent and nervous.

We alight and start the walk.

The slow mile to the check point feels weird. It’s laden with dreadful feelings. Will I pass the test once again? Have I interacted with a risky person of late?

Dear Lord, I know I’ve sinned and fallen short …. You get it, right? It’s ok to be prayerful.

The walk to the road block testing point reminds one of the 999 steps to the famous Heaven’s Gate. No, not that heaven. We talking of one of the world’s most spectacular locations – a stunning tourist attraction in Hunan, China.

The 999-step stairway to Heaven’s Gate is an architectural wonder, winding up a stunning piece of landscape around Tianmen Mountain. Global tourists have made iconic challenges climbing, hiking and even driving up the steps. It commands a Mecca-kind of reverence for wanderlusts.

Well, the testing tents have a long queue.

It’s easy to ignore the happenings in the tension leading up to the tests, but there’s a lot happening – especially on the business level.

While the pandemic has slowed down and closed up lots of businesses, it has also spawned a couple. At the Thika Road check-point, there’s a lot of personnel around the clock – and this has attracted entrepreneurs.

The road block has security officers, medical officers, charity organizations’ staff and elements of administration. This obviously needs welfare planning from refreshments, feeding and other essential services.

On our queue as we await our turn on the test, a lady in a smart orange apron comes along. She’s balancing colorful, blended juice in tumblers on a tray, selling at Kes. 50/- a piece. They seem tantalizing.

Anything to make us release the tension of the looming tests.

“Have some juice, brother. You are sweating”, she tells me.

“Ok, what’s in it?” I ask, pointing to a reddish-yellow tumbler on her tray.

“Oh, that’s mango juice blended with guava…Its delicious” She says, handing it to me.

“Sina cash, tutalipa vipi?” I ask.

I also want to treat my colleagues. The bill comes to Kes.200.

“I prefer cashless payments. Cash ni risky sana kwa hii road block”. She says. Her name is Naomi.

Naomi visibly lights up. She’s well spoken.

She informs us that she has a Co-op Bank account, and the bank recently assisted her get a till number at no cost on which clients can send money straight to her account. Alternatively, we could also pay through Coop Bank’s M-Pesa pay bill number 400200 straight to the account.

In my case, though, I opted to pay via M-Coop Cash app on my phone. It was easy and convenient – to send money from my Coop Bank account straight to hers – via M-Coop Cash app.

For a minute, we forgot the tension leading up to the test.

For startups or established business owners, learn more on E-commerce Business Solutions or visit the nearest Co-op Bank branch. The bank shall also assist you acquire M-Pesa till numbers to facilitate cashless payments at no cost.

#StaySafe.

The various types of boda boda riders, from interesting to the irritating!

What’s it with the boda boda guys?

They are sometimes a deplorable lot, morally decadent and vulgar loudmouths. Yet, an integral part of the social fabric that holds communities together.

It’s no wonder then that everyone has a favorite boda boda guy.

Like apples in a barrel, they come in a variety. While the group largely has outstanding, morally upright individuals, a barrel of apples definitely won’t lack a pair or so of rotting specimen – and, this is what tarnishes an otherwise good past time.

There are several types in this barrel.

The Talkative Fellow will not let you settle on the bike seat properly, before he starts talking. It doesn’t matter if you are listening or not….he’ll rat out on which of his colleagues takes a shower or doesn’t. He’ll remind you of the day the beer truck tipped over at the market. They are conniving bastards – he calculates his speed based on the distance to your destination, so that every story doesn’t hang off halfway.

Sometimes, the talkative fellow hasn’t brushed his teeth, for days. Now, that’s a bad day for you!

The Political Rider keeps tabs on the political trends of the day.

“Hey, unaona huyu jamaa wetu akipata hii kiti tena?” He asks, wind blowing spittle backwards into your face.

You don’t like politics, but he keeps turning his head to catch your reply.

“Hapana, hajafanya kitu – huoni hii bara bara inataka repair?” You answer, timidly.

You realize it’s a mistake the minute you let the words fly out. He skids to a halt, dust flying. He turns to face you. Oblivious of time, the political rider then lurches into a 10-minute monologue on why the incumbent is still his candidate of choice. After a while, getting fidgety, you remind him that the next elections are still three years short.

“Maisha ni siasa, rafiki”, He says, sighing in exasperation at your apparent ignorance. Mercifully, he fires up his rickety bike.

The rider that puts your inner strength and fortitude to the test, is The Filthy, Dirty Rider. This guy hasn’t had a change of clothes in recent times. Sometimes, he’s dreadlocked and God-knows-what lives in those dreadlocks.

In a twist of irony, this type is usually very popular around bus termini, and their bikes? Oh, man. Their bikes are spotless, shiny and kitted out with fancy gadgetry.

The filthy guy lets the bike market itself. He doesn’t sit on it as he waits for clients. You’ll point the parked shiny bike – and the rider shall emerge from the shed. Since you’ve already made your pick, you’ll have to endure the ride.

You’ll suffer a mixture of disgusting body smells.

The Professional Rider.

This is the most likeable guy. He’s punctual and well-dressed in jeans, boots and heavy jackets. Unlike his peers above, he has a functional cell phone, and most clients call for services. Before the lockdown, business would run well past the night as he’s created a trustworthy client base.

One such professional is challenging his boda boda peers in my locality.

When Covid-19 pandemic struck, he’s had to change with the times. He’d invested in masks and sanitizers. The social distance directive that advises one client on a bike? He takes it seriously.

On payments, he’s turned to cashless payments. He has a Co-op Bank account. Recently, he learnt that Co-op Bank assists business owners to get M-Pesa Till numbers for their businesses, he didn’t waste time. The bank assisted him get one for his bike business at no cost!

A boda boda guy with an M-Pesa till number sticker on the fuel tank! That’s ingenious!

Now, his clients pay his bills via the M-Pesa till number on the bike’s tank, and the money is deposited straight into his Co-op Bank account.

Business owners can learn more on E-commerce Business Solutions or visit the nearest Co-op Bank branch. The bank shall also assist you acquire M-Pesa till numbers to facilitate cashless payments at no cost.

#StaySafe.

The Co-operative Bank jolts banking sector by a record Kshs. 5.1 Billion profit in first quarter 2020

The Co-operative Bank Group has an encouraging winning angle against the obstacles occasioned by the ravaging pandemic to report a Profit before Tax of Kshs 5.1 Billion for the first quarter of 2020, a performance closely reflecting last year’s 2019 first quarter results. Profit after Tax was Kshs 3.6 Billion.

The Group has a comprehensive mitigation strategy to cancel out an unpredictable working environment demanded by the Covid-19 pandemic. They have a strategy intended to ensure full banking services continue being accessible to customers in a safe environment consistent with the Ministry of Health guidelines. Most attention has been thrust to digital channels, and branches remain open albeit with constant attention to detail to keep clients safe.

The report has a few highlights;

  1. Profit&Loss
  • Total operating income grew by 12.5%from Kshs 11.1 Billion to Kshs 12.5 Billion
  • Total non-interest income increased by 19% from Kshs 4.2 Billion to Kshs 5.0 Billion
  • Net interest income increased by 8.5% from Kshs 6.9Billion to Kshs 7.5 Billion

Total operating expenses grew by 20.6% from Kshs 7.3 Billion on account higher loan loss provision and staff expenses.

  1. Balance sheet
  • Total assets grew by Kshs 44.7% (+10.5%) to Kshs 470.4 Billion from Kshs 425.7 Billion recorded in the first quarter 2019.
  • Net loans and advances book grew by 24.5 Billion (9.8%) to stand at Kshs 276.2 Billion compare to Kshs 251.6 Billion in 2019.
  • Investment in government securities grew by Kshs 22. 9 Billion (+11.5%) to Kshs 115.9 Billion compared to Kshs 103.9Billion in 2019.
  • Customer’s deposits grew by 6.9% from Kshs 317.8 Billion to Kshs 339.6 Billion.
  • Borrowed funds from development partners grew by Kshs 3.7 Billion (+15.5%) to Kshs 27.4 Billion compared to Kshs 23.7 Billion in 2019.
  • Shareholders’ funds grew from Kshs 82.0 Billion (+12.7) from Kshs 72.8 Billion in 2019.This has enabled the bank to continue to pitch for big ticket deals.
  1. Innovative customer delivery platform.
  • Through our multi-channel strategy ,the bank has successfully moved almost 90% of all customers transactions to alternative delivery channels ,an expanded 24-hour contact center ,mobile banking ,584 ATMs, internet and over 16,700 Co-op Kwa Jirani Banking agents
  • A successful universal banking model and the implementation of Sales Force Effectiveness has seen the group serve over 8 Million Account holders across all sectors.
  • Key focus on digital banking ,with all -telco MCo-op Cash mobile wallet continuing to play a pivotal role in the growth of non-funded income with 5.6 Million customers  registered  and loans with over Kshs. 16 Billion disbursed in quarter 1 2020
  • Over 85, 252 customers have taken up the MSME packagers that we rolled  out in 2018, and 5,000 have been trained on business management and planning .We have earmarked  Kshs 15.2 Billion to MSME lending ,with Kshs 12.4 Billion disbursed to date.
  • Our unique model  of retailing  banking services  through Sacco FOSAs enabled us provide  wholesale financial services to over 479 FOSA outlets and issue over 1.8 million Sacco -link cards.

In a press release, Dr. Gideon Muriuki, Group Managing Director & CEO, also gave credence to the bank’s subsidiaries, like The Co-op Bank of South Sudan with a profit before tax of Kshs.20.7 Million before tax in first quarter 2020. Another major one is the Co-op Consultancy and Insurance Agency with a Kshs.250.5 Million contributed as at 31st March, 2020; and Co-op Trust Investment adding Kshs.20.5 Million.

In addition, the Group has re-aligned close to Kshs.15 Billion to cushion their clients servicing loans from the effects of the pandemic. Co-op clients have had loan repayment periods lengthened, adjusted interest moratorium periods and additional funding if need be to ride out the difficult period.

The Board of Directors have also approved the talks leading to 100% acquisition of Jamii Bora Bank Ltd, which has an asset base of Kshs.20.5 Billion. Due diligence for the acquisition is ongoing.

The Co-op Bank foundation also reports providing scholarships to a tally of 7,657 gifted but needy students across the country since inception. These scholarships cover includes full fees from secondary too university level, internships and later job openings.

Recently, Co-op Bank also boosted the Covid-19 Emergency Response Fund with a cash donation of Kshs.100 Million.

In light of these details, it’s not a surprise that Co-op Bank was named Overall Winner of the Kenya Banker’s Association (KBA) 2019 Sustainable Finance Catalyst Award.

The saying ‘Good Old Days’ is outdated, and this is why the new times are hundred times better!

Good riddance to the good old days.

It’s debatable if the past days indeed merit the ‘Good Old Days’ tag. If you flinch whenever you hear that line, you ain’t alone. Everything new is better.

Old days versus new days, which is better?

The progressive amongst us would fight tooth and nail for new times. Healthcare is better. Roads and rail systems are better. In the so-called ‘Good Old Days’, simple mail would take ages to reach the intended party. There’s been huge strides in human rights activism and community awareness on topical issues like gender equality, FGM or even cattle rustling.

New is certainly better.

In urban and rural landscapes, a shopping center would have an influential, family-run business. This business would occupy an imposing building middle of the settlement, or a major street. The major flaw with such family-ran businesses, is that they’d be named after the family patriarch, and tag the sons.

Like, Mungai & Sons Textiles. Or, Mutisya & Sons Enterprises.

It didn’t matter if that family had a single son and several daughters, they’d be ignored. In some cases, the sons in a family would be useless drunks in that society, they’d still be tagged beside the founding father in the business.

Luckily, thanks to a spirited gender equality campaign, things have changed. The feminine gender has proved to be better entrepreneurs and better business minds to not run generational investments to the ground.

Bang in the middle of Kericho Town’s business district, nestled in a behemoth of a glass building, runs a girl-run business that’s the envy of other family-owned businesses.

We celebrate Jebet & Daughters Bakers Ltd, in Kericho Town.

Jebet is a robust, brilliant lady – perhaps in her early 60’s – who founded and grew a baking business from a modest, cramped corridor-shop in the late 90’s. While it’s hard to picture her humble beginnings considering her current level, Rebecca intimates a difficult start. She’d dropped from school and found employment as a house girl, but quit after a few months to follow her passion. She’d rent a tiny shop off a corridor.

She’d bake tea cakes, then popularly known as Kaimati – and deliver to other businesses within her street.

Over the years, Jebet would grow from a tiny shop, rent bigger space, and hire staff. Besides, she’d juggle this motherhood as she was blessed with twin daughters one year into the business. However, the father to the twins passed away in a road crash. She’d chosen to remain strong and focused to keep her business afloat, and raise her daughters.

Those were the hard days. The business has grown to command a huge section of the bread industry in the Rift Valley. She’d incorporate her daughters, after college. Jebet and Daughters Ltd was born, and has since landed contracts to supply bread and confectionery to government establishments, NGO’s and learning institutions.

During this interview, the business mogul shuns formalities – insists to be addressed simply as ‘Jebet’. She’s quick to credit their success to a good working relationship with their banking partner, Co-op Bank.

Becky tells us that Coop has heavily invested in the convenient e-Commerce solution. It allows her to easily and safely make transactions with institutions, and receive instant updates on payments.

All payments are made to her business’s Co-op bank account, and the e-Commerce solution has an outstanding real-time processing speed. For NGO’s clients, the solution also allows payments in any currency – GBP, USD, EURO, or KES, which is convenient for both parties.

On her shop network in various streets, which used to run 24 hours before the Covid-19 pandemic, she insists on cashless payments. The Co-op Bank M-Pesa Paybill number 400200 is displayed conspicuously – allows direct payments to her Co-op Bank account. This is the same case with outlets in neighboring towns – the bank had assisted her get M-Pesa Till numbers for each outlet. All this is done free of charge.

It’s fascinating to learn how this business lady runs her business from a central office, and still find time for chit chat. Her business template would be a good starting point for other business owners with a desire to survive the harsh economic state in the country.

Visit the nearest Co-op Bank branch to learn about the e-Commerce solution for your business, or log into the online banking platform. The bank shall also assist you acquire M-Pesa till numbers to facilitate cashless payments.

Long live Jebet & Daughters Bakers Ltd, Kericho.

Does your neighborhood have that oddly-paired, yet popular couple that would break your heart if they moved away?

Every apartment block, or neighborhood has that one couple. That one couple that defines the life of that settlement. It’s usually a couple of seemingly mismatching partners – either in temperament or physical parameters.

The husband may be a dark, menacing, unsightly beast, while the wife comes off as fragile, beautiful and comely. The Beauty and the Beast fairy tale scenario. In other instances, the wife may be a landmine always waiting to explode, often in cross-balcony angry altercations – perhaps, even physical tussles. The hubby, though, contrasts as a living teddy bear, hard to irritate and always smiling.

Yet, they live happily.

I have been a Ruaka resident ever since I landed in Nairobi. Everyone knows everyone in my neighborhood – akin to an Ujamaa Village in pre-independence Tanzania.

Presently, I live in an apartment block off the main street, Munyeki Street. This section is hailed as Ruaka’s main artery in grocery and cereals.

This neighborhood has that one interesting couple.

Nyawira is a pleasant, bubbly, middle-aged light-skinned lady with a ground floor shop selling cereals and general household goods. She is always smiling and her infectious laughter rings along the busy street all day long. As expected, her shop is always ringed with customers – some haggling just for haggling’s sake.

Directly across the street, there’s Nyawira’s husband with a wholesale and retail charcoal outlet. He’s not a man of many words. He’s fondly known amongst resident college students as Mr. Grumpy. Stacked along his shop’s veranda, there are rows and rows of metallic tins brimming with charcoal. Unlike his chatty wife across the street, Mr. Grumpy’s premises is a No-Haggling Zone.

“Nipe makaa ya fifty”, a client says. Mr. Grumpy points at the relevant metallic tin.

The regulars know Mr. Grumpy’s work ethics. No one offers cash. There’s a colored poster on his door with a Lipa Na Mpesa Till Number 400200. All clients pay via the number, and Mr. Grumpy checks his battered phone. The number allows direct deposits to their Co-op Bank account.

Across the street, it sounds like a fun fair. Nyawira is juggling business with a couple of women and a little bit of good-natured banter.

“Mi staki mniletee Corona hapa!” Nyawira shrieks. “Keep distance. I still have a husband to look after!”

They entirely turn to look at Mr. Grumpy lounging in his seat across the street. Mr. Grumpy adds a new brow line to his usual scowl, for effects.

“Na staki pesa cash hapa.” Nyawira is at it again. “If pesa zenu ziko kwa bank account, piga transfer direct to my Co-op Bank account.”

“What if I don’t bank with them?” Asks Lucy, new at the shop.

“Usijali mamaa,” Nyawira soothingly assures her. “Co-op Bank iko na solution noma sana. Wana accept payments even from other banks. Ama vipi bwanangu?” She teases her husband scowling across the street.

“Inaitwa the e-Commerce solution by Co-op Bank.” Mr. Grumpy growls. “Ata ukiwa na Dollars ama Pounds wako sawa”.

Legend has it that Mr. Grumpy has a definite number of daily words, and perhaps such a statement may have exhausted it. No worry, his cheery wife will make up for it.

Real comedy comes when a customer wants items form both shops. They pick a tin of charcoal from Mr. Grumpy and cross the street to pick groceries from Nyawira. Since it’s the same till number, there’s a comical exchange between them as they confirm the bills and payments.

If this couple ever decides to move from this street, a lot of us shall weep, and grieve in sack cloth. That unlikely couple is the life of our neighborhood.

#GoDigitalBanking

Why the local barber shop is a favorite daily stop for your man, though he takes a monthly shave!

There’s a common myth that’s taken root around us.

Has you heard someone say men do not engage in gossip? Well, let this myth be put to death by public stoning, just because it’s a lot of paperwork getting the largely conservative government to approve and provide a suitable firing squad.

Men gossip, and generally spread slander and hearsay to a great extent.

The only difference from women – accepted as ‘genetically programmed’ for gossip – is that the male gender is tactical while at it. Also, men hardly gossip out of spite or indignation but rather as a form of mild entertainment.

The male gender also rarely keep grudges. Out of sight, Out of mind.

Perhaps, the main reason that fuels the myth, is that men have a singular respect for their audience, and venue of this gossip. No self-respecting man will blurt information to a random neighbor they only meet on the stair landing.

Men have a circle of friends, and, most importantly, a purely masculine ‘gossip’ space devoid of the other gender that Biblically shaved Samson.

The Barber Shop. That neighborhood Kinyozi.

In the pre-Covid-19 days, the local barber shop was always packed. It was a typical man cave. Men would meet every evening after work to swap war stories. Modern war stories? Well, exaggerated versions of work and love conquests, EPL probable winners and definite losers…….list is endless.

In between, someone remembers that some flashy foreigner living on 2nd floor in his apartment block ships in mysterious bulky boxes every Tuesday at midnight. That juicy gem doesn’t leave the hallowed man cave.

A casual stroll to my Kinyozi gets me disappointed. I needed a trim, and stories. Its open, but none of the usual crowd. The seasoned barber/owner – Ricaldo – is also not at the premise, and his apprentice tells me he’s doing a house call.

In the face of the pandemic, Ricaldo has had to re-think tactics to keep his business afloat. He no longer allows a crowd at the premises. He offers new clients sanitization fluids and a surgical face masks free of charges. For regular clients, he does house calls – a client calls and makes an appointment for home services.

I know, not much for macho war stories in the house with the missus and kids around, neh? Can this pandemic end already!

Ricardo charges a small fee above the service fees, depending on the client’s home address to manage the overheads shuttling all over the estate.

He further embraced cashless payments for obvious reasons – liquid cash increases the risk of Covid-19 infection, and security concerns.

Ricaldo has a Co-op Bank account which allows clients to send money directly into the account using the Lipa Na M-Pesa Paybill number 400200 (at no cost). He’d also visited the local Co-op Bank branch whose staff assisted him acquire a Till Number for his barber shop – any payments are sent to his account. He monitors his apprentice’s payments in real time.

Ricaldo leans towards me. Like, someone with a huge secret.

“Well, I visited Kioko’s apartment block and got called to a door on 2nd floor. Turns out its full of some flashy foreigners….” He trails off.

“And? Come on, man!”

“Never mind. Just know they paid me very well – in US dollars and Sterling pounds. Directly to my Co-op Bank account – na si unapenda mushene jamaa!”

That’s how I first learnt of Co-op Bank’s iconic E-commerce solution for business owners.

Contact the nearest Co-op Bank branch for more details.

 

How a flashy pair of Fourth Formers easily rip off an entire batch of newcomers (monos) of their prized pocket money

Nkubu Town is a mid-tier business and residential township in Meru County. While previously ranked ‘sleepy’, the town’s in hot pursuit of the county’s major administrative sibling – Meru town, just a couple of miles north. High rise business projects are slowly changing the town’s skyline, and I had a dream to be part of this new tide.

I chose to invest into the hardware business field – supply building materials. While I had majored in business in college, my folks (who were the principal financiers) had little faith in this venture. The ravaging Covid-19 virus situation also didn’t help. I had to be different.

I was also informed that the construction field was filled with fraudsters. Conniving contractors are a dime a dozen. I didn’t say lest I gave off a cocky vibe, but I’ve had encounters with fraudsters that had weaned me off.

The first was an experience in my first week in high school.

A day or two after reporting day, we had settled in class in the evening. An innocent bunch of ‘green monos’ – freshly issued uniforms crisp and fitting. We still hadn’t started lessons, as belated reporting was ongoing. We hadn’t met all the teachers, yet.

Presently, a pair of smartly dressed gents in fitting blazers and blue jeans (and, white sneakers) enter our class. They introduce themselves as Biology and Chemistry teachers. They are well-informed, and pleasantly casual. While one intimates that he’s wishing for an administrative allocation as our class teacher, the other says he’s keen on drama – wants to know if there are any acting enthusiasts in our lot.

The entire class instantly wanted to be the ‘Next Break-out Star’ in Drama Club!

After a while, they tell of their purpose to visit. They express regret that they welcoming us with bad news. The bad news? One of their colleagues – a Physics teacher – had passed on just a day earlier. The school tradition is that students and teachers contribute to some welfare fund for the bereaved family.

Long story cut short, a pair of flashy, smart-talking Fourth Formers ripped us off our pocket money, after a tall story. They were so good – they successfully repeated that charade in four streams. Of course, they couldn’t be traced.

I lost Kes.500 on that evening’s preps.

For my business, I decided to learn from one of the town’s most established hardware merchants – The Kinoti G.K Hardware. The business is located in an iconic building along the highway that splits the town.

Meeting the gentleman took a while, but I learnt a lot as I waited at the premises. One, he rarely worked there. He ran the business from home. Two, the customers rarely came to the premises. All day long, I’d see pick-up trucks getting loaded for deliveries to construction sites.

When we met, the pleasant gentleman was keen to share his business strengths, on a mentorship role.

He had opted for cashless payments, and its success to the E-commerce solution offered by his banking partner, Co-op Bank.

E-commerce afforded him a variety of advantages.

Customers do not need to be physically present. Payments can be transacted at any time from any location in the world and delivery is done. For instance, Kenyans in the diaspora with construction projects in their rural homes would pay make payments directly to his Co-op Bank account. Delivery of materials to the site is then made.

With an outstanding real-time processing speed with average authorisation response times typically below 2 seconds, such clients would find it very convenient, and safe.

There’s more sales, too, as E-commerce allows flexibility for multiple currencies – Kes, USD, GBP and Euro.

Besides, a customer enjoys a variety of cards: International VISA credit and debit cards, pre-paid cards.

While I’d like to serve clients even in the diaspora, I said that am targeting local customers. The merchant advises me to visit Co-op Bank. They’d assist me get a Lipa Na MPesa till number for my business.

In the face of danger with the Covid-19 pandemic, it’s safer to go cashless with the E-commerce solution from Co-op Bank.

#StaySafe #StayHome