OPPO Kenya Response to Influencer Payment Concerns

OPPO Kenya is aware of the concerns raised by some influencers regarding payments for their engagement in the OPPO Reno12 series campaign.

The brand takes these concerns very seriously and would like to clarify the facts surrounding the issue.

As part of the brand working with creatives/influencers, OPPO Kenya engaged the services of an influencer marketing agency, AIfluence, to manage influencers for the Reno12 series campaign.

This included handling contracts, deliverables, and payments.

Following our contractual agreement with AIfluence, OPPO Kenya made an initial 50% down payment to the agency to facilitate the influencers and remitted the final 50% payment upon completion of work, which was done on the 25th of October 2024.

It is important to note that all influencers in this campaign signed direct contracts with the agency and not OPPO Kenya; however, we deeply empathize with the affected influencers.

OPPO Kenya fulfilled all its financial obligations by making full payments to the said agency, AIfluence; this information was communicated to the influencers either directly or through their respective managers.

Unfortunately, under Kenyan law, OPPO Kenya does not have the legal grounds to directly pursue AIfluence on behalf of the affected influencers.

OPPO Kenya has, however, offered legal assistance, including covering legal costs, to the affected influencers as they seek legal action against the agency for lack of compensation, of which none of them has taken up this offer.

Additionally, OPPO Kenya has taken legal action against AIfluence on grounds of defamation and brand harm caused by the agency’s failure to fulfill their payment obligation to the affected influencers.

OPPO Kenya does not condone the current frustrations that the influencers engaged in the Reno12 series campaign are going through.

OPPO Kenya is fully committed to supporting any of the influencers affected by the current situation.

The brand’s goal is to ensure that the influencer’s rights are protected and fair compensation is given.

The brand values the contributions of all influencers/creatives and remains committed to fostering positive and respectful partnerships in the Kenyan Market.

Flaqo Takes Legal Action Amid Escalating Payment Dispute with Brand

Flaqo Raz has publicly accused smartphone brand Oppo Kenya and marketing agency Afluence of failing to pay for promotional content.

Unpaid Work and Broken Agreements

In an Instagram story posted on February 5, Flaqo expressed frustration over the delayed payment, stating that his team had worked under intense pressure to promote Oppo Kenya’s AI event in August 2024. Despite producing three months’ worth of content in just two weeks, they have yet to receive payment five months later. He called the situation “unacceptable” and criticized both brands for failing to honor their agreement.

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Flaqo also accused Oppo Kenya of trying to distance itself from the issue by claiming it had already paid Afluence. However, he argued that since the content directly benefited Oppo’s brand awareness, it was irresponsible for them to evade accountability.

Afluence Under Scrutiny

Further escalating the dispute, Flaqo revealed that his legal team investigated Afluence, only to find that the agency may have moved from its physical office location and might no longer be operational. He blamed Oppo for failing to ensure they worked with a reliable and competent agency.

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The Bigger Picture

Delayed payments in influencer marketing have become a recurring issue, often leaving content creators frustrated. As the dispute unfolds, it remains unclear whether Oppo Kenya and Afluence will resolve the matter or if legal action will escalate.