Co-op Bank achieves Nine billion Profit (Before Tax) between January and April 2024

Co-op Bank is pleased to report a Profit Before Tax of Kshs.9.01B for Q1 2024, a commendable 10.6% growth compared to Kshs. 8.15B recorded in Quarter 12023.

This represents a Profit after Tax of Kshs.6.5B compared to Kshs.6.11B reported in 2023.

The strong performance by the Bank is in line with the Group’s strategic focus on sustainable growth, resilience and agility.

Key Performance highlights:

Financial Position

The Group has registered strong growth as follows:

  • Total Assets grew to Kshs.714.7B, a 13.2% growth from Kshs631.1B in the same period last year.
  • Net loans and advances grew to Kshs.378.1B, a 5% growth from Kshs.360.1B in 2023.
  • Customer deposits grew to Kshs.481.8B, a 14.8% increase from Kshs. 419.8B.
  • External funds from development partners grew to Kshs.60.1B from Kshs.48.4B in 2023.
  • Shareholders’ funds have grown to Kshs.127.1B, a 12.9% increase from Kshs.112.6B in 2023.

Comprehensive Income

  • Total operating income grew by 5.1% from Kshs.17.9B to Kshs.18.8 B.
  • Total non-interest income remained stable to stand at Kshs.7.1B similar to performance recorded a year ago.
  • Net interest income grew by 8.6% from Kshs 10.8B to Kshs 11.7B in 2023.
  • Total operating expenses increased marginally by 0.5% from Kshs 9.8B to Kshs.9.9B.

Cost Management

The Group reports excellent efficiency gains from the various intiatives to record a Cost-to-Income Ratio of 44.1% in Q12024 from 59% in FY2014 when we began our Growth & Efficiency journey.

A Strong Digital Footprint

A New Core Banking System, presenting opportunity for growth and enhanced efficiency.

  • The Bank continues to leverage the new core banking system (latest version of Finacle from Infosys, one of the best-rated platforms globally), to support the Group’s digital synergy.
  • The system will further enhance service excellence and provide innovative and advanced banking solutions.
  • Through our digital channel strategy, the Bank has successfully moved over 93% of all customer transactions to alternative delivery channels, a 24-hour contact centre, 605 ATMs & Cash Deposit Machines (CDMs), mobile & internet banking and over 16,000 network of Co-op kwa Jirani agents.
  • Our Omni-channel platform continues to offer users accessibility and enhanced experience. The platform interfaces online banking through personal computers, mobile phones and USSD availing our services to all customers through their preferred channel yet retain the same user experience from wherever they are.
  • MCo-op Cash Mobile wallet continues to drive substantial non-funded income streams with Kshs18.1B in loans disbursed in Q12024, averaging Kshs.6.0B per month.
  • Over 214,000 customers have taken up the MSME packages we rolled out in 2018, and 60,850 have been trained on business management skills. In Q12024, we disbursed Kshs.3.9B to MSMEs through our Mobile E-Credit solution.
  • MSMEs make up 15.6% of our total Loan Book.

Our unique model of retail banking services avails access to cash for FOSA operations, enabling 484 FOSA outlets to support over 15M Sacco members access banking services even in rural/remote areas.

Wide and Expanding Branch Network

The Branch network has expanded to a total of 195 outlets (4 in South Sudan). We have planned 15 additional outlets in 2024 – with 2 at lmaara Mall on Mombasa Road-Nairobi and Ugunja in Siaya already opened.

Our Subsidiary, Kingdom Bank, opened a new Branch in Gikomba, aligning perfectly with the Bank’s strategic vision to serve markets where Kingdom Bank has niche expertise notably MSMEs.

A Growing Team

The Bank continues to invest in a competitive team set to serve existing functions at the same time tap new growth opportunities across all areas of the business.

Staff numbers have grown from 4,864 as at the close of 2022 to 5,361 – creating job opportunities for over 497young people.

Subsidiaries

  • Co-op Bancassurance Intermediary Ltd posted a Profit Before Tax of Kshs.305M in Q12024, riding on strong penetration of Bancassurance business.
  • Co-operative Bank of South Sudan that is a unique joint venture (JV) partnership with Government of South Sudan (Co-op Bank 51% and GOSS 49%) made a Profit BeforeTax of Kshs.128.5M in Q12024 compared to a loss of Kshs.71.4M in Q12023.
  • Co-op Trust Investment Services Ltd contributed Kshs.75.5M Profit Before Tax in Q12024 compared to Kshs.51.2M in Q12023, a 47.6% growth. The Subsidiary has Funds Under Management of Kshs.227.2B.
  • Kingdom Bank Limited (AnicheMSME Bank) contributed a Profit Before Tax of Kshs.350.3M in Q12024, a remarkable growth of 33.9% fromKshs.261.5M reported in Q12023.

Long Term Financing: Women-owned/managed MSMEs

The Bank has secured a long-term loan of $25M from DEG – a subsidiary of KfW Group, for micro, small and medium-sized enterprises (MSMEs) that are managed or owned by women.

This is aligned to the Bank’s contribution to the achievementof the global Sustainable DevelopmentGoals (SDGs).

Commitment to Sustainability

In 2022, the Bank embarked on an enhanced Environmental, Social and Governance(ESG) road map to integrate ESG considerations into its operations with several key milestones achieved.

The Bank’s commitment to ESG excellence was celebrated at the 2023 Kenya Bankers’ Sustainable Finance Catalyst Awards, with the bank emerging as the Overall Award Winner.

This was the fourth win by the Bank since the inception of the award six years ago.

Co-op Bank Foundation, the Group’s social investment vehicle, continues to provide Scholarships to gifted but needy students from all regions of Kenya.

The sponsorship includes fully paid secondary education, full fees for University education,Internships,and career openingsfor beneficiaries.

The foundation is fully funded by the bank and has supported 10,264 students since the inception of the program.

Conclusion

The Co-operative Bank Group continues to pursue strategic initiatives that focus on resilience and growth in the various economic sectors.

This is anchored on a successful universal banking model supported by an innovative digital presence, a wide physical footprint, and the unique synergies in the over15-million-member co-operative movement that is the largest in Africa.

We are you.

High School Chronicles: My First Nerve-wracking Public Speaking Experience

I was generally a shy kid. Unless I was around close friends and family, speaking was something I had to think about – never mind public speaking.

I dislike being in the spotlight, but I have met introverts who’ve managed to excel in related engagements – teaching, preaching and singing.

It happened during my first week in high school.

Now, oblivious to me – my admission had elicited a lot of interest. I was the poster boy for the classic ‘you-can-achieve-anything’ narrative.

I had attended a rural day-primary school, running a mile to and fro on a daily basis, and, yet – managed to secure entry marks to a prestigious national school.

My grades had also qualified me for a four-year scholarship, thanks to the Co-op Bank Foundation.

The school held an assembly once a week – on Fridays’.

First, I was shocked by the sheer number of students. Rows and rows of neatly starched collars, blue blazers and khaki trousers.

The captains stood in a separate line on the right-hand side, with their emblazoned notebooks. I felt as insignificant as a grain of sand on a long beach.

The principal’s main topic was, of course, us – the new students. I did not pay much attention to the speech. I was busy scanning the students, trying to see if there’s anyone familiar.

At some point, the boy next to me elbowed me in the ribs: “Hey, the principal is calling your name…” I was stunned.

I slowly made my way to the front. I could feel the inquisitive bore of a thousand eyes on the back of my neck. I approached the podium. It was all-glass, much like we had at our local Catholic church.

My exact thought at the moment was that everyone would see if I peed on myself!

The Principal hands over the (mic), and says: “Introduce yourself, master…”

I was lost. First, I didn’t have a clue on the line of conversation before I was summoned. What do I talk about? Will they not laugh at my village accent?

Ha, I remembered that am the Firstborn Son of Nkanata, and Great-great-great grandson of Field Marshal Mwariama – the famed Mau Mau fighter.

“My name is…… “

I couldn’t go on. I was visibly shaking, heart racing a thousand beats to a minute.

Suddenly, I was aware of the silence – pin drop silence. I wasn’t a famous guy in class or anything. In the two days we’d been there, I had hardly made any friends or spoken much to anyone. I had largely kept to myself.

“Just tell them where you come from, why you are here and what you want to be in future…” The Principal says.

I do not remember much, other than racing through the particulars of my locality, an aspiration to be a top performer in class and that other surreal dream to be a software engineer.

The former remained constant throughout my high school stint, but the latter would mutate several times. Goals and ambitions are pretty ambiguous for a teenager, I guess!

Three decades later, I’m escorting my firstborn daughter to school. She’s joining Secondary School. The motions at admission are pretty much the same, except for the financial bit that has turned cashless. No one is lining up at the bursar’s office!

All I have with me are receipts from a Co-op Kwa Jirani agent. I conveniently paid my daughter’s school fees at the local grocery shop!

After handing over the receipt to the school’s accountant, I was preparing to give my daughter some pocket money, a luxury I didn’t have.

Just as I was about to hand her the cash, the accountant said,” You know this generation doesn’t handle money like we used to,”

All parents in the room were confused wondering who he was talking to.”

“Our school uses Co-op prepaid cards. This is a Visa pre-paid card which you can load upfront and give your child to shop at the school canteen which has a machine for swiping.

“You can load the card from anywhere, anytime via Mpesa pay bill 400222 or the nearest Co-op Bank branch.

Students can also withdraw cash while going home, from our school Co-op Agent, “they make the use and tracking of pocket money much better and safer than physical cash.

Incase card is depleted you can to up your child’s pocket money from anywhere you are through the MCo-opcash app or deposit with you nearest Coop Kwa Jirani agent.”

On school closing days, school trips or on occasions that a student needs cash he or she can widthraw cash at any Co-op ATM’s across the republic.

It’s a real game changer. Oh, one does not need to be a Co-op Bank customer to get the card.

All the parents present, me included, were all sold on the idea almost immediately.

Dilemma: How do I Apologize to My Parents for Missing Top Grades?

My 14-year-old niece is the firstborn in my brother’s family. She feels immense pressure to excel in academics, due to an overly-achieving family.

Both parents are pursuing doctorates in their respective fields.

Her father is a physician, and her mother has built a solid reputation in law and governance. Both teach part-time at public universities.

She’s called Naomi, and has just received her 2022 KCPE results. She missed the elusive ‘400 mark’ by 45 points.

Man, she is devastated. I’d understand why.

My brother is stern, strict and pushes for excellence in everyone around him. Lots of times at the cost of personal freedom and friendship.

Burdened with a busy schedule, Naomi’s parents would miss most of her school’s parent-engagement events.

I’d often be the parent at Naomi’s top-rated private boarding school. It did not come cheap. Often, her father would remind her of ‘How expensive that school is’ and, ‘Set a good example to your brother’.

The younger brother is in 6th grade – and cared little if she scored A’s or E’s.

Poor Naomi performed well throughout, but this kind of pressure robbed her of her dream marks at her final exams.

At this point, she was not overly anxious of the kind of high school she’d attend, but struggling under an overwhelming feeling of failing her successful parents.

Worse, her cousin in a derelict, poorly-staffed and equipped day school had beaten her by 20 marks – at a fraction of the cost!

Naomi had a shocker question for me: How do I apologise to my parents for failing my exams? 

I stuttered a little, and thought of three possible answers:

  • You Come First

Please congratulate yourself. You are mature enough to know that a personal failure may affect other people. Like, not attaining a grade may hurt your parents. That’s something.

Apologise to yourself, too – for messing up your peace of mind.

It’s all about you, not other people. This is a personal milestone, the first – and the success of shortcomings do not overly affect other people. Just their expectations of you.

At this point, you come first. Are you happy with the results? Sad or disappointed? The lessons lie in what you feel about the results – not the actual results. If you gave your best, walk tall and be proud.

If not, there will be new opportunities to make amends.

  • Failing is Part of The Journey

It’s ok to fail. We don’t always succeed. Sometime we fail also.

But we should never lose our hope. Failing a test doesn’t mean that you are an idiot and know nothing or haven’t studied anything.

You studied but you still failed in the test only means that your mind couldn’t grab the things easily like the other people. Just a little more hard work and focus than before turns it around.

Failing at something gives you some kind of boost to do much better than before. But some people don’t think like that. We should have positive thoughts regarding things. Then only, we can live this life happily.

You will be fine.

  • Parent’s Love Can Be Stern-Faced 

Your parents are the only people in the entire world who actually want you to be better than they are. They love you unconditionally, no matter how strict they are.

They are concerned about you, and perhaps upset and could mistake a low grade with irresponsibility. Go talk to them.

Face this situation with pride, it’s your life, you are responsible for it. Even if you struggle because of the results or because of your mistakes, it’s still you who will suffer, so ultimately the words from your parents should not affect you.

Say: “I failed, not because I didn’t do enough, or because, what I did wasn’t enough. It’s my life’s failure on one front, I will come back stronger and better.”

Show them some commitment to improve, and be better.

Now, fellow parents – listen up.

These situations are not solved with one-off pep talks. Students need constant assurance by deeds and overall commitment to their wellbeing.

One sure way, is timely payment of school fees and upkeep for them besides demanding job schedules.

Co-op Bank avails a convenient way of paying school fees directly into the school’s account through MCo-op Cash, M-Pesa PayBill 400222, or a Co-op Kwa Jirani Agent near you.

Have you got kids in school? Here’s seven great reasons why a Co-op Pre-paid Card is a good idea!

The Co-op Prepaid Card is a new revolutionary cashless way to escape the perils of handling hard cash.

Despite the health risks cash brings, there’s also a myriad of other risks: loss due to theft or misplacement, it’s harder to account for or track expenses, et al.

For students going back to school, the risks are doubled. This card solves the perennial stress of constantly worrying about your kids in college and high school.

The pickle in the pie is that one doesn’t require to be a Co-op Bank client to enjoy the benefits of the Pre-paid card.

Whichever your choice of bank is, all one has to do is walk into the nearest Co-op Bank branch and sign up for the card, and your child’s needs are handled.

What are the benefits of a Co-op Bank Prepaid card?

  • No need for your child to carry loads of pocket money as they head to school, you can simply load it in the Co-op Prepaid card which is safer than carrying cash..
  • The student will be able to pay for items at their school canteens at No Extra cost.
  • Parents will be able to track their students sending by getting a Mini statement of the card at a Co-op Kwa Jirani agent or via SMS alerts
  • You no longer need to travel all the way to the school to hand over money to your child, you can simply load the card at any Co-op Kwa Jirani agent..
  • The students are also able to withdraw money using the card from any Co-op ATMs or Co-op Kwa Jirani agents outside school.
  • You don’t need an account witph Co-op bank to enjoy the benefits of the card
  • No extra charges will be incurred in transactions using the card.

Visit the nearest Co-op Bank branch to learn more about the Prepaid card, or, click here.

Making a long drive upcountry for Christmas? Avoid getting stranded with a basic car check before the drive!

This festive week, lots of families will be making long drives to mark Christmas with their families or friends. Due to the prevalent Covid-19 conditions for most of the year, lots of these trips will be made upcountry.

There’s the comfort, flexibility and convenience a car affords one in this situation – and for some, they’ll be looking to hire a car for a few days.

There are a few individual checks one needs to make on the car before a long drive. No one fancies getting a break down at odd hours, middle of a forest.

What are (some) of the checks?

  • Have the tires checked for alignment and pressure.
  • Check the headlights and turn indicators – replace bulbs, or blinking frequencies.
  • The condition of brakes – replace brake pads, and have them tuned.
  • The AC – you don’t need your family stewing in the car on a long drive. They’ll be cranky.
  • Check & top up the coolant.
  • How’s the battery condition? Replace if it’s aged.
  • Check and replace engine oil and oil filters – if necessary.
  • Replace old, worn out wipers – if need be.
  • Make sure the spare tire is in good condition, and the tool kit to change tire if need arises.

Additional important things:

  • Obtain a small fire extinguisher for the car.
  • Tag along essential vehicle documents like registration, driving license and insurance.
  • Carry extra essential fuses of the car – if you have the skills to diagnose an electrical mishap.
  • An extra can of engine oil, brake and coolant fluids.
  • Have an emergency car kit – jumper cables, tire sealer, and tire Inflator with pressure check monitor
  • Basics like flash lights, a medical first aid kit and the triangle hazard signs

One other essential aspect is the fuel you purchase along the way. Avoid making purchases from unorthodox, road side dealers.

Most of this fuel is adulterated, and will eventually cause a vehicle break down – or greatly reduce performance.

Purchase fuel at established fuel stations only.

Another plus is that purchasing at established fuel stations allows one to make cashless payments – which greatly helps in general personal safety and in the fight against the pandemic.

For Co-op Bank clients, using the Co-op Bank Visa Cards comes at no extra charges.

Besides fuel purchases, Co-op Bank Visa Cards can also be safely swiped at restaurants, pharmacies, mall shopping, groceries, et al.

It’s convenient, safe and any transactions get instant notifications on mobile phone. It’s easier to track spending this festive season.

Get some helpful info on Co-op Bank Visa Cards by clicking here, or visit the nearest bank branch.

Have a Merry Christmas. Enjoy responsibly.

Step aside, Santa Claus. The allure of new clothes is what made Christmas Day magical….

For kids, the Christmas week is certainly the favorite time of the year.

The usually strict parents loosen up a wee bit. Even the perennial frown on Aunt Jessica softens into occasional beaming smiles. Bedtime is allowed to stretch late into the night curled up on the sofa in pajama’s watching Santa-themed stories on national television.

Snacks? No rationing.

It’s the time to binge on a year’s worth of candy and cake. Speaking of kitchen treats, the menu chart on the kitchen wall showing what’s cooking on what day is ignored for a while – mother goes on overdrive churning up delicious, rare delicacies.

It’s awesome that no one remembers to send you to the study room citing how badly you flopped in last term’s end papers.

It’s a good week to be alive.

What’s more memorable is the family shopping trip to get new clothes. Oddly, most dads keep clear of this errand. It’s usually up mother’s alley. To be sincere, dads mostly keep away from shopping of any kind.

Ha! Ha!

The allure of new clothes would drive us crazy. I mean, we’d get new clothes through most of the year – but, special Christmas Day clothes had this magnetism.

Suppose we’d get them a week or so before D-day, we wouldn’t get much sleep. Most part of every night would be spent trying and re-trying them. It’d force discerning parents to keep them hidden, till the day.

New shoes? It gets hilarious.

If you didn’t spend a night wearing new shoes under covers, your childhood was a boring one, or at best, lackluster.

This year, make the right memories for your kids with a special Christmas Day clothes treat. If matters not how full their closets already are, kids will always go nuts over new stuff. To stay within the guidelines when out shopping in malls, avoid liquid cash when making payments.

Coins and notes are aiding the spread of the pandemic.

Embrace cashless payments.

The Co-op Bank Visa Cards are perfect for these scenarios.

What’s more, cashless payments done with Co-op Visa Cards attract no extra fees – payments are free.

All Christmas shopping – clothes, shoes, gifts, food, fruits, name it – can all be paid for by swiping Co-op Bank Visa Cards at payment points.

This scrapping of payment fees also includes payments at fuel stations, hotel and flight bookings.

This enhances a vibrant, cozier lifestyle as it enhances safety for your money, convenience and clear money management with instant notifications for every transaction.

To learn more about Co-op Bank Visa Cards, visit the nearest bank branch, or check online by clicking here.

What’s the definite Must-Have’s for a memorable road trip with your gang?

Well, road trips are fun for their exploratory nature. A well-planned road trip with a tight circle of friends can be the highlight of the year.

A road trip has a definite ultimate destination in mind, but there may be numerous side trips or unplanned activities along the way. The magic lies in the spontaneity of it.

Make good choice of friends for a road trip – your joy depends on it.

Plan for the essentials.

Essential car tools and accessories, like spare tires, equipped tool boxes with jump cables, tow cables, gas cans, triangle reflectors, et al. It pays off if a member of the gang possesses basic motoring skills.

Travel first aid kit with bandages, burn cream, tweezers, gauze & medical tape, antihistamine, pain relief medicine.

Comfortable backpack capable of holding water bottle, snacks, camera, or other incidentals.

Lots of good music – or whatever favorite past time your gang likes – some may like audio books, podcasts, et al.

A tent, sleeping bag and pad so when you’re driving by somewhere super beautiful you can just pull over and pitch your tent, making the best portable home wherever you find it! Means saving money to be used in booking hotels!

A cooler with lots of drinks – however, in case of alcoholic drinks, be sure to have a designated driver at any point of the road trip – in turns.

Enough bottled drinking water, healthy snacks for the road (granola bars, fruit, nuts, shake mixes) as you don’t want to rely on only junk or roadside fast food.

Quality electronic device car chargers for smart phones, laptops, tablets, etc. as well as headphones for individual listening.

Maps – like, printed maps – not just digital maps, as sometimes devices may go off, or get reset.

Sunglasses, for comfort in case of glair – or for sheer ooze and pomp. Glasses are stylish.

Casual clothing and layered clothing like tees, sweatshirts, rain slicker, and warm jacket if traveling to cold temperature destinations.

Perhaps, the biggest factor lies in the cost factor. A lot of times, road trip groups usually save up for the trip in a central account. It may even take a year or so.

On the duration of the trip, carry along only the essential amount in liquid cash – as protection for hazards of the road – like, robberies. A little cash comes in handy, too, if your car ends up in a ditch and a homely neighbor needs to tow you out with his tractor!

The bulk of the trip savings, though, has to be in a safe place, and yet within reach in times of need.

For cashless payments, Co-op Bank offers a seamless experience through its Visa-branded cards. All kinds of payments foreseeable on a road trip can be made by safely swiping Co-op Bank Visa cards at payment points.

Name it: fuel purchases, hotel bookings, eating at hotels and restaurants, souvenir-shopping…..

Swiping Co-op Bank Visa cards comes at no extra costs.

It’s free, convenient, and safe. It’s also easy to track spending through instant notifications on mobile phone.

To learn more on opportunities availed by Co-op Bank Visa cards, check online by clicking here, or visit the nearest Co-op Bank branch and speak to the staff.

Back to school! This trick will help you save money while shopping

Schools open in less than a week and at this time many parents are pacing up and down to ensure their children have the items that they need to begin a new term.

More often than not, parents will be overwhelmed due to the numerous requirements which range from school fees to textbooks, stationery, new uniform, shoes and whatnot.

Sometimes they stretch themselves too thin and leave their children with little pocket money but things don’t have to be like that since there is a way that they can save money during back to school shopping.

Co-operative Bank has partnered with TextBook Centre to give their customers a 10% discount and the only catch is that you should pay using Co-op Visa Card.

So if you had planned to buy some textbooks or stationery head over to the nearest TextBook Centre with your Co-op Visa card and enjoy the discount.

In addition to that, are you aware that there are several ways through can pay your child’s fees without having to line up in the bank? You can read about that here.

Thanks to Co-operative Bank parents can now rest easy when their children are about to resume school because they enjoy convenience but also and good discounts.