Kenya’s telecommunications giant, Safaricom, faced widespread customer frustration on January 9th due to nationwide delays affecting its popular mobile money platform, MPESA. Users took to social media, particularly Twitter (X), to voice their concerns and seek an explanation for the unexpected service disruptions. MPESA Delays Cause Daily Disruptions Customers reported experiencing delays and difficulties with … Continue reading Safaricom Addresses Nationwide MPESA Delays After Customer Frustration Mounts