Kenyan forex couple Nebs Mordechai and Nyathira
Popular Kenyan forex trading couple Nebs Mordechai and Nyathira have revealed that they were locked out of their trading accounts, leaving millions of shillings inaccessible.
Trading accounts blocked
The couple shared their frustrations on social media after their accounts with Pocket Option were reportedly blocked without warning.
In an emotional video, Mordechai attempted to log into the platform, only to be met with a notification stating: “Your account has been blocked for violation.”
Millions inaccessible
According to the trader, the freeze locked them out of more than $40,000, equivalent to over KSh4.3 million.
“We have lost over $40,000 today. I’m trying to login but it keeps on telling me that the account has been blocked,” he said.
Mordechai, who is known online for openly sharing his trading results and balances, expressed shock over the sudden suspension.
Claims of “abnormal activity”
The couple said the broker attributed the ban to “abnormal trading activity,” allegedly linked to the use of automated trading software.
Mordechai explained that after contacting support, he was informed that the platform had revised its rules regarding automation tools.
He also admitted that he had recently noticed a decline in his trading performance and had intentionally stopped posting frequent updates about the platform.
“I didn’t want to give people false hope. I couldn’t show people I was winning when, deep down, the win rate had become terrible,” he explained.
A near bigger loss
Despite the setback, the couple disclosed that they narrowly avoided a much larger financial loss. According to them, Nyathira had withdrawn $60,000 only weeks before the account freeze.
Mordechai noted that they had nearly lost more than $100,000 in total had the withdrawal not gone through in time.
“We were this close to losing over $100,000,” he said.
The pair also revealed they had documented the major withdrawal with videographers and intend to release the footage publicly.
Warning to other traders
Following the incident, Mordechai cautioned traders against keeping large amounts of money in accounts operated by international brokers without a physical presence in Kenya.
He contrasted the situation with brokers that maintain offices locally, arguing that traders have little recourse when disputes arise with offshore platforms.
“If this was HFM, I would be at the gate right now demanding my money,” he remarked.
The trader concluded by urging followers not to treat trading platforms like banks, saying he regrets not withdrawing the funds earlier for investment elsewhere.
